Shipping Policy

At PrettyRich Lash and Clothing Boutique, we’re committed to getting your favorite fashion pieces to you quickly and safely. Every order is carefully prepared and shipped with trusted carriers to ensure a smooth delivery experience. Our shipping process is designed to be fast, reliable, and hassle-free—because your style shouldn’t have to wait.

Order Processing Time

All orders are processed within 0 to 2 business days (Monday to Friday). Orders placed after our daily cut-off time of 5:00 PM (EST) will be processed on the next business day.

Please note that orders are not processed or shipped on weekends or public holidays

Shipping Time & Delivery Estimates

Once processed, orders are shipped via our Free Shipping method and typically arrive within:

  • Transit Time: 3 to 5 business days
  • Total Delivery Time: 3 to 7 business days (processing + transit)

Delivery times may vary based on your location and carrier delays beyond our control (e.g., weather, high shipping volume, etc.).

Shipping Location

We currently only ship within the United States. At this time, we do not offer international shipping.

Shipping Charges

We proudly offer Free Shipping on all orders. No additional fees are applied at checkout for standard delivery.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor your package’s journey directly with the carrier.

If you haven’t received a tracking email within 2 business days of placing your order, please contact us.

Delivery Issues or Delays

If your package is significantly delayed or marked as delivered but not received, please contact us as soon as possible so we can assist in locating your shipment.

Damaged Packages

If your package arrives damaged, please follow these steps:

  • Take clear photos of the damaged item(s) and packaging
  • Contact our support team within 7 days of delivery
  • Send the photos along with your order details to: Support@prettyrichfashion.com

Claims submitted without proper photographic proof or after 7 days may not be eligible for a replacement, refund, or store credit.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing an order. We are not responsible for orders shipped to incorrectly provided addresses. If your order has not yet shipped and you need to make a correction, contact us immediately.

Contact Information

Business Name: PrettyRich Lash and Clothing boutique
Website: https://prettyrichfashion.com
Phone:  +1 (248) 579-3844
Email: Support@prettyrichfashion.com
Physical Address: 8967 Wayne Rd, Livonia, MI 48150
Business day: Monday — Friday
Business hours: 10:00 AM — 6:00 PM
Closed: Saturday & Sunday
Response time: Our customer service team answers all inquiries within 24 hours.